Welcome to HCP Restoration LLC ("Company", "we", "our", "us")!

These Terms of Service ("Terms", "Terms of Service") govern your use of our website located at https://hcprestoration.com/ and any related services (together or individually, the "Service") operated by HCP Restoration LLC.

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who wish to access or use the Service. By using the Service, you represent and warrant that you are at least 18 years of age. If you are under 18, you may not use the Service or provide any information to us.

Please read these Terms of Service carefully before using our Service.

Communications and SMS Program

a. General Communications

By creating an account on our Service or otherwise providing your contact information, you agree that we may send you communications, including emails and, where applicable, SMS/text messages, related to our Services. These may include service updates, appointment confirmations, estimates, invoices, customer support messages, and, where permitted, limited promotional content. You may opt out of marketing emails by following the unsubscribe link or instructions provided in any email we send.

b. Types of SMS/Text Messages You May Receive

If you provide your mobile number and opt in to receive SMS/text messages, you may receive messages such as:

Appointment confirmations, reminders, and updates

Service status updates and project notifications

Estimates, invoices, and payment reminders

Customer support messages related to your inquiries or services

Limited promotional or marketing messages related to HCP Restoration LLC services, where permitted by law and your preferences

c. How to Unsubscribe from SMS/Text Messages

You can opt out of SMS/text messages at any time by replying “STOP” to any message you receive from us. After you send “STOP,” we may send you a final confirmation message to confirm that you have been unsubscribed. If you need assistance with our SMS program, you may reply “HELP” or contact us at [email protected].

Opting out of SMS/text messages will not affect your ability to receive non-SMS communications from us (such as email), and you may still receive messages that are necessary to complete transactions or provide services you have requested, where permitted by law.

d. Message and Data Rates; Carrier Disclaimer

Message and data rates may apply to any SMS/text messages sent to you from us and from you to us, as determined by your mobile carrier. Message frequency may vary based on your interactions with us and the services you use.

Mobile carriers are not liable for delayed or undelivered messages and are not responsible for any obligations arising from our SMS program.

Purchases

If you wish to purchase any product or service made available through the Service ("Purchase"), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.

Contests, Sweepstakes, and Promotions

Any contests, sweepstakes, or other promotions (collectively, "Promotions") made available through the Service may be governed by rules that are separate from these Terms of Service. If you participate in any Promotions, please review the applicable rules as well as our Privacy Policy. If the rules for a Promotion conflict with these Terms of Service, the Promotion rules will apply.

Content

Our Service allows you to post, link, store, share, and otherwise make available certain information, text, graphics, videos, or other material ("Content"). You are responsible for the Content that you post on or through the Service, including its legality, reliability, and appropriateness.

Accounts

When you create an account with us, you guarantee that the information you provide us is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on our Service.

Intellectual Property

The Service and its original content (excluding Content provided by users), features, and functionality are and will remain the exclusive property of HCP Restoration LLC and its licensors.

Links to Other Websites

Our Service may contain links to third-party websites or services that are not owned or controlled by HCP Restoration LLC.

HCP Restoration LLC has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We do not warrant the offerings of any of these entities/individuals or their websites.

Termination

We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.

Indemnification

You agree to defend, indemnify and hold harmless HCP Restoration LLC and its licensee and licensors, and their employees, contractors, agents, officers, and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of a) your use and access of the Service, by you or any person using your account and password, or b) a breach of these Terms.

Limitation of Liability

In no event shall HCP Restoration LLC, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from: (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

Disclaimer

Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.

Exclusions

Some jurisdictions do not allow the exclusion of certain warranties or the exclusion or limitation of liability for consequential or incidental damages, so the limitations above may not apply to you.

Governing Law

These Terms shall be governed and construed in accordance with the laws of Arizona, US, without regard to its conflict of law provisions.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

Contact Us

If you have any questions about these Terms, please contact us at [email protected].